Our principles represent how we operate, how we make decisions, how we measure what we do and what we have to do for a better future. Consisting of seven phrases, they are divided into business principles and organizational principles.
We think what customers thinkEvery member of Hansol, from the CEO to on-site workers, always puts customers first in everything they do. They keep asking themselves: Do we see the problems from their perspectives? Do we provide them with new experiences by meeting their unmet needs?
New values will shape the futureWe keep pushing the boundaries of our frontier by creating new values through undaunted, creative innovation. Our innovation takes place in every aspect of our business including target markets, the manner of service delivery, technology and business models.
Better methods represent our way of operationWe do not settle for what we are now, but keep challenging ourselves to identify better ways of doing things and seek better results. By adopting better methods, we endeavor to improve our process and quality and ultimately garner excellence in operation.
Differentiated competitive advantages is our survival strategy.Competitive advantage through differentiation is a common goal that all member companies of Hansol must achieve and a fundamental proposition for business expansion in the future. We will elevate ourselves into becoming a business entity that can help shape the future through differentiated superiority based on our quality resources and unmatched capability.
Focus and sense of unity for better resultsAchieving excellent results requires more than just doing. It requires full immersion. We at Hansol foster an environment where all our members can fully intertwine so that both individuals and the organization can keep challenging themselves.
Sharing of procedures and resultsTransparency in what we do is a value and a proposition that every member of Hansol should live up to. We foster a corporate culture that values transparency for our customers, shareholders, employees and community through ethical business operation, accountability and open communication. We also generate synergy between mutual respect and trust by providing a foundation for reasonable and fair organizational activities.
Agility based on simplicity and substantialityHansol’s speed is powered by ‘simplicity’ focusing on what is really important rather than what seems to be important and ‘timeliness’ of ascertaining customers’ needs promptly. We foster a Hansol culture that can provide better customer experiences by achieving results early through prompt decision-making and implementation.